AAA Roofing Supplies – Terms & Conditions

Introduction

Welcome to AAA Roofing Supplies. By purchasing products from us, requesting a quotation, placing an order, using our website, or accepting delivery of goods, you agree to be bound by these Terms & Conditions.

Please read these terms carefully before making a purchase.

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Definitions

In these Terms & Conditions:

• "Company," "we," "our," or "us" refers to AAA Roofing Supplies.

• "Customer," "you," or "your" refers to the purchaser of goods or services.

• "Goods" refers to all products, materials, and items supplied by AAA Roofing Supplies.

• "Services" refers to any delivery, handling, advice, or related services provided by AAA Roofing Supplies.

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Orders and Acceptance

• All orders are subject to acceptance by AAA Roofing Supplies.

• We reserve the right to refuse or cancel any order at our discretion.

• An order is not binding until it has been confirmed by us.

• Product availability is subject to stock levels at the time of processing.

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Pricing

• All prices are subject to change without notice.

• Prices quoted are valid only for the period specified in the quotation.

• Unless otherwise stated, prices are exclusive of delivery charges.

• Any applicable taxes, duties, or government charges will be added where required by law.

Payment Terms

• Payment must be made in full before goods are released or delivered unless otherwise agreed in writing.

• AAA Roofing Supplies reserves the right to suspend or cancel orders where payment has not been received.

• Contractor and account customers must comply with their approved account terms.

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Product Information

• We make every effort to ensure product descriptions, specifications, and images are accurate.

• Product colours, finishes, and dimensions may vary slightly due to manufacturing processes.

• Customers are responsible for verifying that products are suitable for their intended use before purchase.

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Delivery

• Delivery dates provided are estimates only.

• We are not liable for delays caused by suppliers, manufacturers, transport providers, weather events, or circumstances beyond our reasonable control.

• Customers must provide safe and reasonable access for deliveries.

• Additional delivery fees may apply where access restrictions, delays, or re-delivery requirements occur.

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Inspection of Goods

• Customers must inspect all goods immediately upon collection or delivery.

• Any shortages, damages, defects, or incorrect products must be reported within the timeframes specified in our Shipping Policy and Return Policy.

• Failure to notify us within the required timeframe may result in claims being rejected.

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Returns and Exchanges

Returns and exchanges are governed by our Return Policy.

Key conditions include:

• Returns must be requested within 7 days of purchase.

• Goods must be unused, uninstalled, and in original packaging.

• No refunds are provided for change of mind.

• Approved returns may be exchanged for goods of equivalent value, less applicable fees.

• AAA Roofing Supplies reserves the right to approve or decline any return request.

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Warranty

• Manufacturer warranties apply where offered by the manufacturer.

• Warranty claims must be submitted directly to the manufacturer unless otherwise advised.

• AAA Roofing Supplies may assist with documentation but does not guarantee warranty outcomes.

• Our liability is limited to the replacement of defective goods where applicable.

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Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the repair, replacement, or supply of equivalent goods.

• We are not liable for any indirect, incidental, special, or consequential loss or damage.

• We are not responsible for loss of profits, project delays, labour costs, installation costs, or other associated expenses arising from the use of our products.

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Customer Responsibilities

Customers are responsible for:

• Ordering the correct products, quantities, colours, and dimensions.

• Inspecting goods before installation or use.

• Following all manufacturer instructions and industry standards.

• Ensuring products are suitable for their intended purpose.

AAA Roofing Supplies accepts no liability for errors made by customers during the ordering process.

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Force Majeure

AAA Roofing Supplies shall not be liable for any failure or delay in performing its obligations where such failure or delay results from events beyond our reasonable control, including but not limited to:

• Natural disasters

• Floods

• Fires

• Severe weather events

• Industrial disputes

• Transport disruptions

• Government actions

• Supply chain interruptions

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Intellectual Property

All website content, logos, branding, text, graphics, and materials remain the property of AAA Roofing Supplies unless otherwise stated.

No content may be reproduced, copied, or distributed without prior written permission.

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Privacy

Any personal information collected by AAA Roofing Supplies will be handled in accordance with our Privacy Policy and applicable Australian privacy laws.

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Governing Law

These Terms & Conditions are governed by the laws of Australia and the relevant state or territory in which AAA Roofing Supplies operates.

Any disputes arising from these Terms & Conditions shall be subject to the jurisdiction of the appropriate Australian courts.

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Amendments

AAA Roofing Supplies reserves the right to amend these Terms & Conditions at any time without prior notice.

The latest version will always be available upon request or published on our website.

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Contact Information

AAA Roofing Supplies

📞 Phone: 0410 887 576

✉️ Email: info@aaaroofings.com.au

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By purchasing from AAA Roofing Supplies, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.